Administration and Technology
The WSC employee benefits team will eliminate the unknowns by guiding you through the implementation process and giving you access to technology resources that simplify administration. We'll work with your team to engage employees in their benefits utilizing innovative technology platforms. We'll also continue to provide proactive guidance ensuring that details and deadlines aren't' overlooked and that you'll always have ample time and the information necessary to make sound decisions.
While technology can serve as a powerful tool allowing us to be more efficient, it can never replace the human touch.
Many of our clients utilize our administration team as a back-office support system for their own HR professionals. Once your benefits plan options have been decided upon, WSC will assign a dedicated account manager and service team to provide ongoing assistance to your HR staff throughout the design and implementation process and beyond. Our service team regularly assists employees and dependents with a wide range of benefit issues such as eligibility questions, claim matters, general questions regarding benefits, COBRA questions and more.
You can rest assured that you always have a dedicated, experienced and highly knowledgeable person working with you to ensure that all your needs are met.